![]() Please provide us a photo of the step by step process of adding your account directly from the Outlook App and not from the settings of your phone. "? Are you referring to the same account that you're trying to add in Outlook? ![]() What do you exactly mean about " outlook account no longer works. Have you also try adding your account to Apple Mail ? If we say " in the app «mail» , " are you referring to the Apple mail or Outlook app ? because we may need to know if you're adding an IMAP / POP or Exchange account.Ĭan you please provide us a photo of the error message you're getting? Please mask any sensitive information if there's any. What kind of email account you're trying to add in Outlook? I only need the domain name but not the actual e-mail address. For us to assist you further please answer these questions. On my reply to your queries, I have asked you a questions but you didn't answer it yet. The latest version of iOS is 14.7 and as what you mentioned on your reply that you were still able to managed to download the later version of Outlook, however if we install the later version of Outlook you won't be getting all the important updates and software updates and the latest version of Outlook for mobile right now is version 4.2127.3. IPhone 6 can no longer go beyond iOS 12.5.4 and Apple can no longer support iPhone 6 model. ![]() Kindly provide us a detailed information of your concern so that we can provide the appropriate resolution. > Set up an Outlook account in the iOS Mail app How many accounts you have already added in Outlook app? or this could be the first time you're adding an account in Outlook?įor additional troubleshooting please check the support links I have provided below. etc.) because we may need to know if you're adding an IMAP / POP or Exchange account.Ĭan you please provide us a photo of the error message you're getting? Please mask any sensitive information if there's any. Usually if you install Outlook on your phone for the very first time, when you open the app it would automatically ask for an email account that you would like to be added in Outlook. Have you tried adding your account directly from the Outlook application? see sample photo below. Now in order for us to better assist you on this matter I need to ask: ![]()
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